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2) firstname.lastname@example.org is for general questions. Please do not send reservation requests to this address. We have created this account to answer questions about the area, the hotel, other accommodations on the beach, our different hotel policies, weddings, groups and for guests that already have a reservation (unless you need to change your dates!).
We hope that it isn't too confusing. We feel that having both these options helps us to communicate with you faster.
If you absolutely must contact us by phone: our phone number is 011-52-755-553-2802 from the states. We like all of our reservations to be formalized by email even after we have spoken on the phone.
If you would like to send us mail (letters) please do so! Send them to Eva Robbins Juan N. Alvarez No. 22, Colonia Centro, Zihuatanejo, 40880.
If you would like to send us anything important use our address in the states: 41 Riverview Drive, Oak Ridge, Tennessee 37830.
40880 Playa Troncones
T +52 755 553 2802